Our Data Privacy Policy

Uplift Digital Recruitment Ltd (“Uplift”) is committed to protecting and respecting your privacy.  Uplift is a specialist Digital Technology and Marketing Recruitment Company.

For the purposes of the Data Protection Act 1998 (the Act) and subsequent data protection legislation (Data Protection Legislation), Uplift Digital Recruitment Limited is the ‘data controller’.

This Privacy Policy sets out how Uplift uses and protects any information which you provide to us or which we collect from you and how it will be treated. It outlines what we do with your data, who we disclose it to and what controls you have over it.

Uplift are committed to protecting and respecting your privacy and the data you provide. Personal information submitted to us via this website is collected, handled and stored securely. This notice sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.

Who we are and what we do

We are a recruitment agency and recruitment business as defined in the Employment Agencies and Employment Businesses Regulations 2003 (our business). We collect the personal data of the following types of people to allow us to undertake our business:

  • Prospective and placed candidates for permanent or temporary roles
  • Prospective and live client contacts
  • Supplier contacts to support our services
  • Employees, consultants, temporary workers.

We collect this information in order to carry out our core business and ancillary activities.

Information you give us or we collect about you

This is information about you that you give us by filling in forms on our site www.uplift.co.uk (our site) or by corresponding with us by phone, e-mail or otherwise. It includes information you provide when you register to use our site, apply via our website, subscribe to our services, attend our events, participate in discussion boards or other social media activities, enter a competition, promotion or survey and when you report a problem with our site.

The information you give us or we collect about you may include your name, address, private and corporate e-mail address and phone number, financial information, compliance documentation and references verifying your qualifications and experience and your right to work in the United Kingdom, CV and photograph, links to your professional profiles available in the public domain e.g. LinkedIn, Twitter, business Facebook or corporate website.

Website Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. We currently use the following Cookies on our website:

  • Analytics – This is a small cookie that allows the site owner to check which pages are the most popular on the site and so provide more site content that is popular to users. It contains no personal or private data at all and is used on millions of websites worldwide.

Information from other sources

This is information we obtain about you from other sources such as LinkedIn, corporate websites, job board websites, online CV libraries, web forums or discussion boards, your business card, verbal conversations at events, personal recommendations and social media.

Purposes of the processing of your data

We use information held about you in the following ways:

  • To carry out our obligations arising from any contracts we intend to enter into or have entered into between you and us and to provide you with the information, products and services that you request from us or we think will be of interest to you because it is relevant to your career or to your organisation.
  • To provide you with information about other goods and services we offer that are similar to those that you have already purchased, been provided with or enquired about.

The core service we offer to our candidates and clients is the introduction of candidates to our clients for the purpose of temporary or permanent engagement. However, our service expands to supporting individuals throughout their career and to supporting businesses’ resourcing needs and strategies.

The legal basis for the processing of your data

Our legal basis for the processing of personal data is our legitimate business interests, described in more detail below, although we will also rely on contract, legal obligation and consent for specific uses of data.

  • We will rely on contract if we are negotiating or have entered into a placement agreement with you or your organisation or any other contract to provide services to you or receive services from you or your organisation.
  • We will rely on legal obligation if we are legally required to hold on to information to fulfil our legal obligations.

We will in some circumstances rely on consent for particular uses of your data and you will be asked for your express consent, if legally required. Examples of when consent may be the lawful basis for processing include permission to introduce you to clients (if you are a candidate).

Our Legitimate Business Interests

Our legitimate interests in collecting and retaining your personal data is described below:

  • As a recruitment business and recruitment agency we introduce candidates to clients for permanent employment, temporary worker placements or independent professional contracts. The exchange of personal data of our candidates and our client contacts is a fundamental, essential part of this process.
  • In order to support our candidates’ career aspirations and our clients’ resourcing needs we require a database of candidate and client personal data containing historical information as well as current resourcing requirements.
  • To maintain, expand and develop our business we need to record the personal data of prospective candidates and client contacts.

Your Consent

Should we want or need to rely on consent to lawfully process your data we will request your consent orally, by email or by an online process for the specific activity we require consent for and record your response on our system. Where consent is the lawful basis for our processing you have the right to withdraw your consent to this particular processing at any time.

Other uses we may make of your data:

  • Use of our website
  • To notify you about changes to our service
  • To ensure that content from our site is presented in the most effective manner for you and for your computer.

We will use this information:

  • To administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes
  • To improve our site to ensure that content is presented in the most effective manner for you and for your computer
  • To allow you to participate in interactive features of our service, when you choose to do so
  • As part of our efforts to keep our site safe and secure
  • To measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you
  • To make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them.

Automated decision making

We do not undertake automated decision making or profiling. We do use our computer systems to search and identify personal data in accordance with parameters set by a person. A person will always be involved in the decision making process.

Who we share your information with

We will share your personal information with:

  • Clients for the purpose of introducing candidates to them
  • Candidates for the purpose of arranging interviews and engagements
  • Clients, business partners, suppliers and sub-contractors for the performance and compliance obligations of any contract we enter into with them or you
  • Subcontractors including email marketing specialists, event organisers, payment and other financial service providers
  • Analytics and search engine providers that assist us in the improvement and optimisation of our site
  • Credit reference agencies, our insurance broker, compliance partners and other sub-contractors for the purpose of assessing your suitability for a role where this is a condition of us entering into a contract with you.

Where we store and process your personal data  

All information you provide to us is stored on our secure servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Retention of your data

We understand our legal duty to retain accurate data and only retain personal data for as long as we need it for our legitimate business interests and that you are happy for us to do so. Accordingly, we have data retention guidelines and run data routines to remove data that we no longer have a legitimate business interest in maintaining.

We do the following to try to ensure our data is accurate:

  • Our website enables you to manage your data and to review whether the details we hold about you are accurate
  • Prior to making an introduction we check that we have accurate information about you
  • We keep in touch with you so you can let us know of changes to your personal data.

We segregate our data so that we keep different types of data for different time periods. The criteria we use to determine whether we should retain your personal data includes:

  • The nature of the personal data
  • Its perceived accuracy
  • Our legal obligations
  • Whether an interview or placement has been arranged
  • Our recruitment expertise and knowledge of the industry by country, sector and job role.

We may pseudonymise parts of your data, particularly following a request for suppression or deletion of your data, to ensure that we do not re-enter your personal data on to our database, unless requested to do so.

Due to the nature of operating as a Recruitment Business, UPLIFT works with candidates for the entire duration of their working life and UPLIFT supports businesses through all growth stages, for the duration of a business’s existence.

For this reason, the default data retention duration for candidates is the duration of a professional’s working life and for clients/ businesses, the duration of the business’s existence. UPLIFT retains details until advised otherwise or until advised that the individual has now retired, left a business (as in, is no longer with the business that is UPLIFT’s client) or the business has ceased to trade.

Your rights  

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes and we will collect express consent from you if legally required prior to using your personal data for marketing purposes.

You can exercise your right to accept or prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us via info@uplift.co.uk.

Changes to our privacy notice

Any changes we make to our privacy notice in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy notice.

What we do if a Data breach occurs? 

In this event UPLIFT will report breaches that are likely to have a significant detrimental effect on individuals to the ICO without delay and within 24 hours and affected individuals will be notified if the breach is high risk. The internet and use of e-mail are not secure and by using these methods to communicate with us you accept that there are risks associated with sending information via this method.

How to contact us

Any questions, comments and requests regarding this privacy notice are welcomed and should be addressed to Luke Sinclair, Recruitment Director, Uplift Digital Recruitment Limited, 125 Queens Road, Brighton, East Sussex, BN1 3WB or through luke@uplift.co.uk or on 01273 806884.